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	<title>Steven E. Brown, a Professional Law Corporation &#187; Uncategorized</title>
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	<description>Representing Federal Employees - EEO, MSPB, FECA, Disability Retirement</description>
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		<title>Outline of Remarks &#8211; FWCLG Los Angeles Seminar</title>
		<link>http://www.federal-law.com/outline-of-remarks-fwclg-los-angeles-seminar</link>
		<comments>http://www.federal-law.com/outline-of-remarks-fwclg-los-angeles-seminar#comments</comments>
		<pubDate>Tue, 15 Dec 2009 21:55:25 +0000</pubDate>
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				<category><![CDATA[Seminar Center]]></category>
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		<description><![CDATA[OUTLINE OF REMARKS – STEVEN E. BROWN
FEDERAL WORKERS’ COMPENSATION LITIGATION GROUP SEMINAR, LOS ANGELES, CALIFORNIA 06/11-12/05
 
ADVERSE ACTION MERIT SYSTEMS PROTECTION BOARD APPEALS
Basic outline of jurisdiction
            Federal employees [1] who are given serious discipline [2] are entitled to appeal those personnel actions to the U. S. Merit Systems Protection Board.  This Board was created in 1978 [...]]]></description>
			<content:encoded><![CDATA[<p align="center"><strong><span style="text-decoration: underline;">OUTLINE OF REMARKS – STEVEN E. BROWN</span></strong></p>
<p align="center"><strong><span style="text-decoration: underline;">FEDERAL WORKERS’ COMPENSATION LITIGATION GROUP SEMINAR, LOS ANGELES, CALIFORNIA 06/11-12/05</span></strong></p>
<p><strong><span style="text-decoration: underline;"> </span></strong></p>
<p><strong><span style="text-decoration: underline;">ADVERSE ACTION MERIT SYSTEMS PROTECTION BOARD APPEALS</span></strong></p>
<p><span style="text-decoration: underline;">Basic outline of jurisdiction</span></p>
<p>            Federal employees <a href="http://www.federal-law.com/wp-admin/#_ftn1">[1]</a> who are given serious discipline <a href="http://www.federal-law.com/wp-admin/#_ftn2">[2]</a> are entitled to appeal those personnel actions to the U. S. Merit Systems Protection Board.  This Board was created in 1978 as part of the Civil Service Reform Act.  In any such appeal, the Agency has the burden of proof to show that its action was justified. <a href="http://www.federal-law.com/wp-admin/#_ftn3">[3]</a></p>
<p><span style="text-decoration: underline;">Basic outline of procedure</span></p>
<p>            An employee is first given a notice of proposed adverse action, with due process rights to respond orally and/or in writing within a given period (usually 15 days).  Thereafter, a final decision letter will be issued, providing the employee his/her right to file an MSPB appeal within 30 days of the effective date of the decision.</p>
<p>            MSPB provides usable electronic forms online at <a href="http://www.mspb.gov/">www.mspb.gov</a>.  A printed form is attached to these materials.  The appeal can be filed several different ways, including via internet.  Once MSPB receives the appeal, an Administrative Judge [AJ] will be assigned and an Acknowledgment Order will be issued by that AJ within two or three days.  This order should be read very carefully, as it will contain various time limits within which the parties must complete pre-hearing actions.  These may actions include: (1) Agency preparation of the Agency Response File, including a narrative response to the appeal, (2) pre-hearing discovery, (3) motions to dismiss, (4) any special jurisdictional showing required by the AJ.   </p>
<p>            The MSPB appeals process is very quick, and is sometimes referred to as the “rocket docket”.  The entire process, through hearing and decision, takes 120 days.  In individual cases, more time can be arranged by stipulation of the parties or through agreement by the AJ, but 120 days is the standard processing time.  Because time is so short, a representative must be prepared to move quickly to send out discovery requests, familiarize him/herself with the facts of the case, and identify any legal issues that will require research or briefing.  For example, if an AJ feels there is a legal issue that s/he will have to rule on, s/he will probably ask the parties to brief it within a very short time period.  </p>
<p>            Discovery at MSPB is problematic since most AJs do not want to get heavily involved in motions to compel.  The power to compel discovery responses is much more limited than in federal court, since time is so short; the parties are encouraged to resolve all such disputes informally.  Of course, Agencies tend to take advantage of this situation by refusing to provide responses to any request they see as out of the ordinary, or which for tactical reasons they do not want to respond to substantively.  Therefore if an essential document must be produced, a question must be answered, or a witness deposition must be accomplished, etc. it is advisable to begin the process immediately.</p>
<p>            Hearings in these cases are often very contentious, and the Appellant’s represent-tative must be prepared to confront dissembling witnesses and agency representatives who hide documents, try to intimidate witnesses before the hearing, etc.  Some agencies utilized HR legal staff as representatives for these cases, while others use personnel specialists or other individuals with little legal training but lots of agency experience. </p>
<p>            If the matter proceeds to hearing, the AJ will issue a detailed Initial Decision with his/her rulings and instructions to the parties about possible appeals.  </p>
<p><span style="text-decoration: underline;">Attorney fees and expenses</span></p>
<p>A successful appeal will entitle the Appellant/employee to reasonable attorney fees and litigation expenses, for which a petition for fees must be filed.  After the agency opposes the fee petition and the Appellant replies, the AJ issues an order regarding fees and expenses.</p>
<p><strong><span style="text-decoration: underline;">DISCRIMINATION COMPLAINTS</span></strong></p>
<p><span style="text-decoration: underline;">Basic outline of jurisdiction</span></p>
<p>            Federal employees who feel they have been discriminated against on the basis of race, sex, age, national origin, skin color, religion, disability, or reprisal for prior EEO [Equal Employment Opportunity] activity are protected from such discrimination by various laws including Title VII of the Civil Rights Act of 1964 as amended, the Rehabilitation Act of 1973 as amended, and the Age Discrimination in Employment Act of 1967 as amended.  These comments are limited to Title VII and Rehab Act complaints.</p>
<p><span style="text-decoration: underline;">Basic outline of procedure – complaint pending at Agency level</span></p>
<p>            A federal employee who wishes to initiate a discrimination complaint must first, within 45 days of the event seen as discriminatory, “request EEO counseling”.  Such counseling is provided by his/her employing agency.  This request is accomplished by calling, writing or speaking to someone who is logically connected to the EEO process at the employing agency and stating “I want EEO counseling” or any words so indicating.  The agency then provides an EEO counselor who interviews the employee and any relevant supervisory personnel in what is supposed to be an attempt to informally resolve the complaint.  Very few complaints are resolved at this stage.</p>
<p>            If informal counseling does not resolve the complaint, within 30 days of the request for counseling the employee is given written notice of his/her right to file a formal EEO complaint within a 15-day window.  The filing of a complaint is almost always accomplished by filing a form provided by the employer, which includes information about where to file it, etc.  If the employer does not timely complete counseling or does not provide a form, the employee can simply write stating his desire to file a formal complaint.  Agencies frequently either do not complete informal counseling within the timeframe required or ask the employee to waive the time limit to allow for “mediation”, more time to gather information, etc.; such requests should nearly always be rejected by the employee as delaying tactics. </p>
<p>            The Agency has 180 days after the filing of a formal complaint to complete an investigation of the complaint’s allegations and to issue a Report of Investigation [ROI] containing all information gathered during the investigation.  This will normally include affidavits from the complainant and witnesses, relevant documents, etc. </p>
<p><span style="text-decoration: underline;">Basic outline of procedure – complaint before EEOC</span></p>
<p>            If the complaint is not resolved during the formal (investigation) stage, the employee then has the right to file a request for a hearing at the Equal Employment Opportunity Commission [EEOC].  In discrimination cases brought by federal employees, EEOC conducts hearings, as opposed to issuing a “right to sue” letter allowing the employee to sue – as is the procedure for private sector employees.  The hearing is requested by simply sending a letter to the local EEOC office, with a copy to the agency, so stating.  If the Agency has completed its investigation within the 180-day  period, its letter transmitting the ROI to the employee will include instructions on how and where to request an EEOC hearing (among other options).  </p>
<p>            After requesting an EEOC hearing, the employee and his/her representative should begin preparing for the administrative litigation even before EEOC issues its Acknowledgment Order notifying the parties of procedural deadlines.  The Order will provide that discovery must be completed within 90 days, motions for summary judgment (§109(g) motions) must be filed within 15 days thereafter, etc.  Any issues rejected and not investigated by the Agency can be revived at this point by filing an opposition to partial dismissal of complaint, on which the AJ will then rule.</p>
<p>            Procedure before EEOC, while not quite a lightning-fast as MSPB procedure, is nevertheless quite rapid and requires prompt and thorough action by the representative.  For example, short timeframes are given for filing motions to compel, and must be met or the failure to respond to discovery is waived.</p>
<p>            Assuming the case survives the Agency §109(g) motion, prior to hearing the AJ will conduct one or more pre-trial conferences (mostly telephonic) in which issues will be specifically identified and eliminated, witnesses will be approved or eliminated, and all documents to be presented at the hearing will be exchanged and identified.  The ROI’s contents are already part of the hearing record and need not be separately identified or produced.  </p>
<p>            At the hearing, the only evidence allowed will be evidence relevant to the specific issues identified.  Closing statements are usually requested either orally at the end of the hearing or later by phone, or in writing within timeframes specified by the AJ.  After all statements have been submitted, the record closes and the AJ begins the process of rendering a decision.  This may take several months.  Often the AJ will advise the parties either in writing or by phone of his/her intention to rule in a particular way, and invite settlement discussions, attorney fee petitions, etc. at that time. </p>
<p><span style="text-decoration: underline;">Basic outline of procedure – after EEOC decision</span></p>
<p>            If the AJ’s ruling is against the employee in whole or in part, the employee retains the right to file an administrative appeal to the EEOC’s Office of Federal Operations [OFO] and/or to the federal court system.  </p>
<p> </p>
<p><strong><span style="text-decoration: underline;">RELATIONSHIP BETWEEN MSPB AND EEOC JURISDICTION</span></strong></p>
<p>            This topic is extremely complex and is beyond the scope of a brief discussion.  Suffice it to say that where an allegation of discrimination is made in connection with a challenge to a personnel action that is within the jurisdiction of MSPB, whichever agency acquires jurisdiction first will have the authority to make an initial decision on all issues raised.  That decision, however, will be subject to review by the other agency regarding issues within its primary jurisdiction in appropriate circumstances.</p>
<p> </p>
<p><strong><span style="text-decoration: underline;">DISABILITY RETIREMENT</span></strong></p>
<p><span style="text-decoration: underline;">General provisions</span>:</p>
<p>Federal employees who become disabled from performing their regular job, whether or not due to on-the-job injuries, may be eligible for disability retirement. This &#8220;early-out&#8221; for disability is a program administered by the U.S. Office of Personnel Management, and is available under both retirement systems (CSRS and FERS) set up for federal employees.  Federal regulations set out the requirements for a successful disability retirement application, but each case depends on its specific facts and the evidence presented.</p>
<p><span style="text-decoration: underline;">Time for applying</span>:</p>
<p> </p>
<p>With certain exceptions, an application for disability retirement must be received by OPM while the employee is still working for the federal government or within one year after employment ends. Specific medical information must be provided to OPM by the applicant. If the applicant is mentally incompetent, the time for filing may be extended.  If the employee stops working but remains on the payroll, for example receiving administrative leave, sick leave, annual leave, or leave without pay <a href="http://www.federal-law.com/wp-admin/#_ftn4">[4]</a>, the time for filing does not begin to run. </p>
<p><span style="text-decoration: underline;">Relationship to discrimination cases</span>:</p>
<p>Employees who have suffered discrimination typically consider disability retirement programs in two situations:  (1) they are being discriminated against, either because of a disability or for some other reason, suffer a work stoppage and must replace lost income, and/or (2) they become emotionally disabled on a long-term basis because of illegal discrimination and lose the ability to work.  </p>
<p><span style="text-decoration: underline;">Strategy</span>:</p>
<p> </p>
<p>In cases where there appears to be a long-term disability (likely to last one year or more after the disability retirement application is filed), consider discussing with the client the possibility of filing an application.   EEO settlements can include provisions that the agency will not contest the application and will state on its portions of the forms that the employee’s disability is too severe for it to reasonably accommodate.  In mental disability cases, consider asking the client’s doctor about the advisability of retirement.  Determine whether the client’s doctor(s) have already been recommending retirement. </p>
<p> </p>
<p>The retirement benefit, once won, lasts a lifetime and can only be terminated if either (1) the employee fully recovers, <span style="text-decoration: underline;">i.e.</span> becomes able once again to perform the full-time, full-duty requirements of the last federal position held, or (2) the employee earns, in any one calendar year, more than 80% of the current pay of the last federal position held.   </p>
<p> </p>
<p> </p>
<p> </p>
<hr size="1" /><a href="http://www.federal-law.com/wp-admin/#_ftnref1">[1]</a>  Certain federal employees do not have MSPB appeal rights.  These include employees of: (1) Department of Homeland Security, (2) Judiciary Branch employees, and (3) Postal employees who are neither preference-eligibles (Veterans) nor supervisors/managers.  If proposed revisions to Title V regarding Department of Defense employees, currently being debated in Washington, are adopted, then all civilian DoD employees may lose all or some of their MSPB rights. </p>
<p><a href="http://www.federal-law.com/wp-admin/#_ftnref2">[2]</a>  Removal, suspension of more than 14 days, demotion, reduction in grade and/or pay, furlough of more than 30 days, etc.  See 5 CFR §1201.3.</p>
<p><a href="http://www.federal-law.com/wp-admin/#_ftnref3">[3]</a>  The Agency’s burden of proof varies, depending on whether the action is based on Chapter 75 (preponderance of the evidence burden) or on Chapter 43 (substantial evidence burden).</p>
<p><a href="http://www.federal-law.com/wp-admin/#_ftnref4">[4]</a>  (whether or not receiving workers’ compensation at times when on LWOP)</p>
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		<title>National Reassessment Process at the Postal Service</title>
		<link>http://www.federal-law.com/national-reassessment-process-at-the-postal-service</link>
		<comments>http://www.federal-law.com/national-reassessment-process-at-the-postal-service#comments</comments>
		<pubDate>Tue, 12 May 2009 18:54:00 +0000</pubDate>
		<dc:creator>admin</dc:creator>
				<category><![CDATA[Federal Law Articles]]></category>
		<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[CSRS]]></category>
		<category><![CDATA[disability]]></category>
		<category><![CDATA[FERS]]></category>
		<category><![CDATA[National Reassessment Program]]></category>
		<category><![CDATA[OWCP]]></category>
		<category><![CDATA[Postal Service]]></category>
		<category><![CDATA[USPS]]></category>
		<category><![CDATA[workers' compensation]]></category>

		<guid isPermaLink="false">http://www.federal-law.com/?p=189</guid>
		<description><![CDATA[National Reassessment Process -Information for U. S. Postal Service Employees 
From: Steven E. Brown, A Professional Law Corporation
Voicemail: 1-805-496-9777; 1-800-USA-6927
 
 
If you are a Postal Service employee and have recently received a Notice like the one attached to this article (“Notice &#8211; Employees Without MSPB Appeal Rights” stating the Postal Service has no work available for [...]]]></description>
			<content:encoded><![CDATA[<p class="MsoNormal" style="margin: 0in 0in 0pt; text-align: center;" align="center"><strong style="mso-bidi-font-weight: normal;"><span style="text-decoration: underline;"><span style="font-size: 11pt; mso-bidi-font-size: 10.0pt;"><span style="font-family: Times New Roman;">National Reassessment Process -Information for U. S. Postal Service Employees </span></span></span></strong></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt; text-align: center;" align="center"><strong style="mso-bidi-font-weight: normal;"><span style="text-decoration: underline;"><span style="font-size: 11pt; mso-bidi-font-size: 10.0pt;"><span style="font-family: Times New Roman;">From: Steven E. Brown, A Professional Law Corporation</span></span></span></strong></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt; text-align: center;" align="center"><strong style="mso-bidi-font-weight: normal;"><span style="text-decoration: underline;"><span style="font-size: 11pt; mso-bidi-font-size: 10.0pt;"><span style="font-family: Times New Roman;">Voicemail: 1-805-496-9777; 1-800-USA-6927</span></span></span></strong></p>
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<p class="MsoNormal" style="margin: 0in 0in 0pt;"> </p>
<p class="MsoNormal" style="margin: 0in 0in 0pt;"><span style="font-size: 11pt; mso-bidi-font-size: 10.0pt;"><span style="font-family: Times New Roman;">If you are a Postal Service employee and have recently received a Notice like the one attached to this article (“Notice &#8211; Employees Without MSPB Appeal Rights” stating the Postal Service has no work available for you), you have legal rights of which you may not be aware.<span style="mso-spacerun: yes;">  </span>Taking steps to exercise and protect these rights may be quite important to your financial future.</span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt;"><span style="font-size: 11pt; mso-bidi-font-size: 10.0pt;"><span style="font-family: Times New Roman;"> </span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt;"><span style="font-size: 11pt; mso-bidi-font-size: 10.0pt;"><span style="font-family: Times New Roman;">As the Notice mentions, if your work limitations were caused by an industrial injury you are probably entitled to receive FECA (<span style="text-decoration: underline;">workers’ compensation</span>) benefits from OWCP for the time you spend at home when the Postal Service does not offer you any work.<span style="mso-spacerun: yes;">  </span>Which form(s) you file, however, may impact the success of your claim for these benefits and/or the time delay before you start receiving benefits. <span style="mso-spacerun: yes;"> </span>If you have received recent medical treatment for your industrial injury, of which OWCP is aware, we recommend NOT filing a CA-2a (recurrence of disability) form, but rather filing forms CA-7 (claim for compensation) and CA-7A instead.<span style="mso-spacerun: yes;">  </span>It is usually more difficult to obtain payment of FECA benefits from OWCP when filing a recurrence claim using a form CA-2a, as opposed to just filing for benefits using a form CA-7.<span style="mso-spacerun: yes;">  </span>Under the workers’ compensation law, when you are working limited duty due to an accepted industrial injury and the employer reduces or eliminates your work hours, you are by definition “totally disabled” for those hours/days and entitled to FECA benefits to cover the wage loss. <span style="mso-spacerun: yes;"> </span>Our office has represented and counseled thousands of Postal employees in OWCP claims and can assist you in making sure you receive all the benefits to which you are entitled.<span style="mso-spacerun: yes;">  </span><span style="mso-spacerun: yes;">  </span></span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt;"><span style="font-size: 11pt; mso-bidi-font-size: 10.0pt;"><span style="font-family: Times New Roman;"> </span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt;"><span style="font-size: 11pt; mso-bidi-font-size: 10.0pt;"><span style="font-family: Times New Roman;">Once you begin receiving benefits from OWCP, you will likely be referred for <span style="text-decoration: underline;">vocational rehabilitation</span>. This process typically involves you being referred to a government-contracted vocational specialist who will then attempt to find you a job in the private labor market. The goal of the program is to provide some token training so that OWCP can identify a job in the private labor market that you can perform within your medical restrictions. Once they have identified such a job, they will provide some assistance in helping you obtain it. However, even if you do not get the job they have identified, they will still reduce your compensation based on a finding that you have the wage-earning capacity to perform that job. There are very specific rules for what kind of job can be found suitable for you. It must be within the injured worker’s medical restrictions, and the vocational rehab specialist must show that the injured worker has the necessary work experience or training to qualify for the position. The vocational rehabilitation counselor must also show that such a position is readily available near your home. Often, the vocational rehab counselor will identify a position that is not within the injured worker’s restrictions or qualifications. On the basis of such a determination, OWCP will often reduce compensation as if the injured worker took the position. Our office has represented many injured workers through the vocational rehabilitation process to ensure that the position identified for the injured worker is in fact “suitable” within the regulations and OWCP’s guidelines. </span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt;"><span style="font-size: 11pt; mso-bidi-font-size: 10.0pt;"><span style="font-family: Times New Roman;"> </span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt;"><span style="font-size: 11pt; mso-bidi-font-size: 10.0pt;"><span style="font-family: Times New Roman;">Assuming your disability is permanent &#8211; namely, it is expected to last for at least another year &#8211; you are also entitled to apply for <span style="text-decoration: underline;">early retirement under FERS or CSRS based on disability</span>.<span style="mso-spacerun: yes;">  </span>The Notice you received from the Postal Service does not even mention this option.<span style="mso-spacerun: yes;">  </span>Unlike workers’ compensation, disability retirement is designed as a permanent, lifetime benefit.<span style="mso-spacerun: yes;">  </span>If disability retirement is approved, you will be able to keep your federal group health and life insurance permanently, and pay the low federal group premium.<span style="mso-spacerun: yes;">  </span>If you are granted disability retirement, you can still work at another (non-federal) job. So long as you earn less than 80% of the current pay rate of your last occupied federal position, you can continue to receive your full retirement benefit from OPM. We have found over the years that many deserving disability retirement applications are denied due to error by OPM and/or due to improper documentation, which we can usually remedy either informally or at the hearing stage.<span style="mso-spacerun: yes;">  </span>Even though many applications for disability retirement are denied by OPM, we have filed and obtained such benefits for over a thousand Postal and other federal employees. Every one of these applications our office has filed in the last several years has been successful.<span style="mso-spacerun: yes;">    </span></span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt;"><span style="font-size: 11pt; mso-bidi-font-size: 10.0pt;"><span style="font-family: Times New Roman;"> </span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt;"><span style="font-size: 11pt; mso-bidi-font-size: 10.0pt;"><span style="font-family: Times New Roman;">In both workers’ compensation claims and disability retirement applications, there are strict (and differing) <span style="text-decoration: underline;">requirements on the type of medical and other evidence</span> that must be presented. Most doctors find it helpful when their patient is represented by knowledgeable legal counsel, who can advise them what they must write in an appropriate medical report.<span style="mso-spacerun: yes;">   </span></span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt;"><span style="font-size: 11pt; mso-bidi-font-size: 10.0pt;"><span style="font-family: Times New Roman;"> </span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt;"><span style="font-size: 11pt; mso-bidi-font-size: 10.0pt;"><span style="font-family: Times New Roman;">Although you may feel that the Postal Service’s decision to send you home is unjustified and may be motivated by <span style="text-decoration: underline;">disability discrimination</span>, you should be aware that there are several class action complaints currently pending at EEOC under which you may already be covered.<span style="mso-spacerun: yes;">  </span>If you are included in the class of Postal employees being represented by class counsel, you cannot “opt out” of that class action, and your rights with regard to disability discrimination will be determined in that case instead of in any individual EEO complaint you might file. On the other hand, if you are not covered by those class actions you retain the right to file your own EEO complaint about the discriminatory treatment. <span style="mso-spacerun: yes;"> </span>The decision about whether to pursue a disability discrimination complaint is best made after consulting an attorney, but if you’re not sure we advise that you file your request for counseling (which is the first step in the EEO process) immediately to avoid missing the 45-day filing deadline.<span style="mso-spacerun: yes;">  </span></span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt;"> </p>
<p class="MsoNormal" style="margin: 0in 0in 0pt;"><span style="font-size: 11pt; mso-bidi-font-size: 10.0pt;"><span style="font-family: Times New Roman;"> <span style="font-size: 11pt; mso-bidi-font-size: 10.0pt;"><span style="font-family: Times New Roman;"><a href="http://www.federal-law.com/wp-content/uploads/2008/08/pdf_iconxs25.jpg"><img class="alignnone size-medium wp-image-145" title="pdf_iconxs25" src="http://www.federal-law.com/wp-content/uploads/2008/08/pdf_iconxs25.jpg" alt="" width="50" height="35" /></a></span></span><span style="font-size: 11pt; mso-bidi-font-size: 10.0pt;"><span style="font-family: Times New Roman;"><a href="http://www.federal-law.com/wp-content/uploads/2009/05/lf-usps-notice-of-no-work.pdf"><strong>lf-usps-notice-of-no-work</strong></a></span></span></span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt;"> </p>
<p class="MsoNormal" style="margin: 0in 0in 0pt;"><span style="font-size: 11pt; mso-bidi-font-size: 10.0pt;"><span style="font-family: Times New Roman;">IF YOU NEED ASSISTANCE ABOUT ANY OF THESE MATTERS, PLEASE CALL US - 805-496-9777</span></span></p>
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